Close

OmniChannel Contact Center ingeniously simple

The best Contact Center Software designed for companies of all sizes, now unifies phone, chat and video, and deploys in minutes...

SOLUTIONS

OmniChannel Contact Center


Predictive & Auto Dialer


Contact Center Modernization


Cloud Contact Center


LiveChat Customer Engagement


WebRTC video support


Solicitar un Demo Gratis

Thousands of companies around the world trust us

Audara is the option chosen by companies like yours to create exceptional customer service experiences. From 2002 until today we help companies of all types and sizes around the world to implement better call centers and contact centers, and at the same time increase their income and profits.

Every day more than 25,000 agents trust Audara around the world

+30.000 Agents

Each year more than 3.5 billion calls are processed with Audara

+3.5 Billion

calls every year

every day

More than 15 years serving thousands of satisfied customers

+15 Years

doing business

Improve customer service with a multichannel contact center

Audara puts at your fingertips all the power of the best Omnichannel Contact Center software including inbound and outbound campaigns, predictive dialer, integration API, IVR, telephone payments, realtime monitoring, visual tools for the agent and now also includes text and video channels in your operation.

Fortune 500 Contact Center Features

Audara is available as a cloud service

Cloud

On Premise

Audara can be installed on your own servers on premise

Virtualized

Can be installed on your own virtualization solution

So simple to use that you almost do not need training

Ease of use

Productivity

Up to 300% more contacts with the predictive dialer ...

Realtime

Supervision, quality control and reports in real time ...

Audara offers you voice, text and video chat

Multichannel

WebRTC

Serve your customers using video calls from the web

IVR

Create powerful Audio Response or IVR systems

A powerful integrated scheduling system

Agenda

Compatible

Compatible with all SIP phones, and SIP providers

Reports

Reports and analytics of the entire operation

Why Audara is your best choice

Audara is the first contact center solution developed on open standards aimed at companies of all types and sizes. We are designing Unified Communications & Contact Center solutions since 2002, and in that time we have implemented thousands of call centers around the world. Audara is one of the first solutions to offer a contact center platform with realtime reports. We are passionate about creating software and customer service too. By choosing us you work directly with the manufacturers, so we can offer you tailor-made solutions. With sales channels throughout America and Europe you are closer to us, and please note: we also love to transfer our knowledge. What do you expect to do business together?

The best Cloud Contact Center

Bring your business into the future.  Audara Cloud ​is a next generation cloud platform, offering a scalable, multichannel contact center and unified communications solution. Audara Cloud makes it easy to have your contact center in the cloud.


With dedicated resources that you can adjust, restart, integrate or customize without losing privacy, and the fastest time to deployment and simple, cost effective pricing.

Sign Up for a Free Audara Demo

Register today and request your free online one-on-one Demo guided by an expert consultant who will solve all your doubts and concerns, while teaching you the advantages and benefits of using Audara.

  • Predictive and Auto Dialers
  • ACD for inbound campaigns
  • LiveChat for text channel
  • WebRTC Video from Web and Mobile Apps
  • Phone payments from your IVR
  • Reports and Realtime monitoring
  • Unified Communications

Be sure to enter the data correctly, we will send the instructions for the demo to your email.

Audara also includes Unified Communications

When you get Audara you also receive a whole Unified Communications system for your corporate users powered by DreamPBX.


Users, SIP trunks, call recording, voice mail, billing, mobility, presence service and much more ...

Plans and Prices

Audara is available in several plans: Inbound for those who only require a Call Center for incoming calls; Blending, for those who also require a productive Contact Center that operates outbound contact campaigns; Omni-channel for those who need to add more forms of attention to their customer service, from text chat to video contact center. Each of the plans includes different scopes and can be customized to better fit your needs.

OmniPlus

The delivery of our software is done electronically and activated by means of a license key that does not include hardware. The final features of each plan depend on the licensed services. All functions are available to be activated on premise or as a cloud service.

Starter

  • Includes Unified Communications 
  • SIP trunks without limit of concurrent calls
  • IVR Visual Editor
  • ACD based on Skills
  • Quality Control
  • Smart Popups
  • Agent Panel
  • Call recording
  • Realtime Monitoring
  • Integration API
  • Support included
  • All inbound features
  • Preview Dialer
  • Progressive Dialer
  • Predictive Dialer
  • Unified Contacts lists between In and Out campaigns
  • Surveys with dynamic forms
  • Phone Payment Option
  • PowerDialer option
  • Support included

Blending

  • All blending features
  • Livechat support
  • WebRTC video support
  • Chat and video chat recording 
  • Mobile test apps
  • Custom app option
  • Web compatible
  • Customization optional services
  • Support included

Audara Partner Program Overview

Now is the right time to partner with Audara. As an Audara Authorized Channel Partner, you can sell Cloud Services, or a complete solution engine. Audara has the field-proven solutions you need to win more business.

Do you need more information?

Do you need additional information or a commercial quote from Audara or its complementary services? Do you need to speak with a sales specialist? Call us directly or fill out the following form, your data will be respected in accordance with our privacy policy.

If you want to talk to us:

See Audara in Action

One of our experts will guide you step-by-step to solve all the doubts and concerns you have before implementing Audara in your business.

© 2018 All Rights Reserved

Privacy Policy