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OmniChannel Contact Center ingeniously simple

The best Contact Center Software designed for companies of all sizes, now unifies phone, chat and video, and deploys in minutes...

SOLUTIONS

OmniChannel Contact Center


Predictive & Auto Dialer


Contact Center Modernization


Cloud Contact Center


LiveChat Customer Engagement


WebRTC video support


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Thousands of companies around the world trust us

Audara is the option chosen by companies like yours to create exceptional customer service experiences. From 2002 until today we help companies of all types and sizes around the world to implement better call centers and contact centers, and at the same time increase their income and profits.

calls every year

+30.000 Agents

More than 15 years serving thousands of satisfied customers

Every day more than 25,000 agents trust Audara around the world

Each year more than 3.5 billion calls are processed with Audara

every day

+3.5 Billion

+15 Years

doing business

Audara puts at your fingertips all the power of the best Omnichannel Contact Center software including inbound and outbound campaigns, predictive dialer, integration API, IVR, telephone payments, realtime monitoring, visual tools for the agent and now also includes text and video channels in your operation.

Improve customer service with a multichannel contact center

Audara offers you voice, text and video chat

Compatible

IVR

Audara is available as a cloud service

Cloud

WebRTC

On Premise

A powerful integrated scheduling system

Audara can be installed on your own servers on premise

Reports

Virtualized

Fortune 500 Contact Center Features

Can be installed on your own virtualization solution

Multichannel

So simple to use that you almost do not need training

Serve your customers using video calls from the web

Ease of use

Create powerful Audio Response or IVR systems

Productivity

Agenda

Up to 300% more contacts with the predictive dialer ...

Compatible with all SIP phones, and SIP providers

Realtime

Reports and analytics of the entire operation

Supervision, quality control and reports in real time ...

Why Audara is your best choice

Audara is the first contact center solution developed on open standards aimed at companies of all types and sizes. We are designing Unified Communications & Contact Center solutions since 2002, and in that time we have implemented thousands of call centers around the world. Audara is one of the first solutions to offer a contact center platform with realtime reports. We are passionate about creating software and customer service too. By choosing us you work directly with the manufacturers, so we can offer you tailor-made solutions. With sales channels throughout America and Europe you are closer to us, and please note: we also love to transfer our knowledge. What do you expect to do business together?

Bring your business into the future.  Audara Cloud ​is a next generation cloud platform, offering a scalable, multichannel contact center and unified communications solution. Audara Cloud makes it easy to have your contact center in the cloud.


With dedicated resources that you can adjust, restart, integrate or customize without losing privacy, and the fastest time to deployment and simple, cost effective pricing.

The best Cloud Contact Center

Sign Up for a Free Audara Demo

Be sure to enter the data correctly, we will send the instructions for the demo to your email.

Register today and request your free online one-on-one Demo guided by an expert consultant who will solve all your doubts and concerns, while teaching you the advantages and benefits of using Audara.

  • Predictive and Auto Dialers
  • ACD for inbound campaigns
  • LiveChat for text channel
  • WebRTC Video from Web and Mobile Apps
  • Phone payments from your IVR
  • Reports and Realtime monitoring
  • Unified Communications

Audara also includes Unified Communications

When you get Audara you also receive a whole Unified Communications system for your corporate users powered by DreamPBX.


Users, SIP trunks, call recording, voice mail, billing, mobility, presence service and much more ...

Audara is available in several plans: Inbound for those who only require a Call Center for incoming calls; Blending, for those who also require a productive Contact Center that operates outbound contact campaigns; Omni-channel for those who need to add more forms of attention to their customer service, from text chat to video contact center. Each of the plans includes different scopes and can be customized to better fit your needs.

Plans and Prices

  • All blending features
  • Livechat support
  • WebRTC video support
  • Chat and video chat recording 
  • Mobile test apps
  • Custom app option
  • Web compatible
  • Customization optional services
  • Support included

OMNICHANNEL

  • Includes Unified Communications 
  • SIP trunks without limit of concurrent calls
  • IVR Visual Editor
  • ACD based on Skills
  • Quality Control
  • Smart Popups
  • Agent Panel
  • Call recording
  • Realtime Monitoring
  • Integration API
  • Support included

The delivery of our software is done electronically and activated by means of a license key that does not include hardware. The final features of each plan depend on the licensed services. All functions are available to be activated on premise or as a cloud service.

  • All inbound features
  • Preview Dialer
  • Progressive Dialer
  • Predictive Dialer
  • Unified Contacts lists between In and Out campaigns
  • Surveys with dynamic forms
  • Phone Payment Option
  • PowerDialer option
  • Support included

INBOUND

BLENDING

* Monthly reference prices in annual subscription. The values can vary according to the number of agents and services contracted.

How does Audara compare?

Audara Partner Program Overview

Now is the right time to partner with Audara. As an Audara Authorized Channel Partner, you can sell Cloud Services, or a complete solution engine. Audara has the field-proven solutions you need to win more business.

Do you need more information?

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Do you need additional information or a commercial quote from Audara or its complementary services? Do you need to speak with a sales specialist? Call us directly or fill out the following form, your data will be respected in accordance with our privacy policy.

See Audara in Action

One of our experts will guide you step-by-step to solve all the doubts and concerns you have before implementing Audara in your business.

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